Technology ecosystem / Professional services

Quest
Migrate identity with continuity and recovery in view.

Quest supports Active Directory and Microsoft identity migration and recovery. We design coexistence, dependency handling and recovery testing around authentication continuity rather than treating directory migration as a simple object copy.

Vendor reference • Product availability and licensing are confirmed for each engagement.Official vendor website ↗
IRIS Technology / Delivery capabilities

Why IRIS for Quest

Architecture, implementation and an accountable operational handover.

Engagement deliverablesDirectory dependency map, coexistence plan, migration acceptance tests and forest recovery exercise.
01

Design around dependencies

Assess existing architecture, owners and critical integrations. Record sizing assumptions, prerequisites and acceptance criteria before product selection.

02

Implement with change control

Pilot representative workloads, validate compatibility and stage production changes with agreed rollback criteria.

03

Hand over an operable service

Deliver configuration records, test evidence and runbooks. Define support boundaries, escalation and lifecycle responsibilities.

Capabilities & products

Solution scope

Select the capabilities that meet your control objectives, application dependencies and operating model.

01

Directory migration

Plan account mapping, coexistence and application dependencies before moving identities and devices.

On Demand Migration
02

Directory recovery

Define forest recovery requirements, backup scope and tested restoration procedures.

Recovery Manager for Active Directory
03

Identity operations

Validate authentication, policy and operational ownership across the migration lifecycle.

AD • Microsoft Entra workflows
Requirements & controls

Control objectives and evidence

Technology supports a control programme; it does not establish compliance on its own. Validate policies, operating procedures and evidence alongside implementation.

Least privilege and lifecycle

Document account ownership, approved entitlements, approvals and verified removal or rotation.

Privileged activity and audit

Validate access evidence, exception handling and controlled emergency procedures.

Before implementation

Technical questions

Questions to resolve before committing to a platform or deployment scope.

What makes a directory migration operationally complete?

Validate application authentication, device access, group memberships and policy behavior, not just migrated objects. Test coexistence and rollback against real dependencies, and confirm recovery procedures for the target environment. Business ownership of exceptions must be explicit.

What is confirmed before product selection and quotation?

We confirm the current product edition, supported versions, deployment options, integration prerequisites and license scope. Availability, subscription terms and required add-ons are checked for the proposed environment rather than inferred from portfolio branding.

Can the engagement include ongoing support or managed operations?

Support and managed operations can be scoped around agreed assets, responsibilities, service windows and escalation arrangements. Monitoring, change authority and vendor escalation are documented in the service scope; they are not assumed to be included with a product license.

Regional delivery

Quest expertise. Local accountability.

IRIS Technology delivers Quest architecture, implementation, migration and support scopes through established operations in Saudi Arabia and Jordan. Products, licensing and responsibilities are confirmed for each engagement.

Content reviewIRIS Technology · Updated October 2026Product reference: official vendor website

Bring your requirements into a clear technical scope.

Discuss architecture, delivery priorities, migration constraints and the operating model with our team.

Discuss your requirements →